All of our clothing items and accessories are brand new products. Our company wishes that EVERY customer gets a BRAND NEW item every time they order from us! We do not want a customer to EVER pay for an item that has been used and returned to our company. Therefore, in order to ensure the items are brand new, our company has a no refund and/or exchange policy. In short, all sales are final from our website on ALL products. This specifically helps our wholesale customers that wish to assess the quality and sizing of our products. Therefore, by having a "all sales final" policy, we can ensure that our wholesale customers always have a brand new piece of clothing during the assessment process.
We will NEVER send the wrong item and if we do then we will exchange the item for the correct product that you ordered through our company website.